Skip to content
English
Submit a Ticket
Go to www.trakwell.ai
  • There are no suggestions because the search field is empty.

Trakwell 3.0 User Update

Trakwell's upcoming system update will require all users to reset their password, and this can only be done with a valid email address on file.

1) Select the "Admin" tab near the top right of your screen after logging into Trakwell.

2) on the left side bar of your screen, select the "User" tab.

 

3) click on the "pencil" icon to the left of the user to bring them up to add their email.

4) Please add their current email address, and then click save at the bottom right.

5) Please repeat until each one of your users has a valid emailed attached to the account.

 

 

If you have questions or run into any issues, please reach out to support at support@trakwell.ai / 833-503-9934.

 

 

Thank you for helping us keep your team's access secure and up to date.